Description
Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.
Published: 2026-10-19
Score: 5.1 Medium
EPSS: n/a
KEV: No
Impact: n/a
Action: n/a
AI Analysis

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Remediation

No vendor fix or workaround currently provided.

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Tracking

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Advisories

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History

Mon, 19 Oct 2026 14:00:00 +0000

Type Values Removed Values Added
Description Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.
Title Frappe Helpdesk before 1.26.0 Authorization Bypass via raised_by in Ticket Creation
Weaknesses CWE-639
References
Metrics cvssV3_1

{'score': 4.6, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N'}

cvssV4_0

{'score': 5.1, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N'}

Subscriptions

No data.

cve-icon MITRE

Status: PUBLISHED

Assigner: VulnCheck

Published:

Updated: 2026-10-19T14:23:03.987Z

Reserved: 2026-10-17T12:20:52.373Z

Link: CVE-2026-111939

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Received

Published: 2026-10-19T14:17:01.650

Modified: 2026-10-19T14:17:01.650

Link: CVE-2026-111939

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses
  • CWE-639

    Authorization Bypass Through User-Controlled Key